Casino Cash Ticket
LOTTERY
Will Resorts World be able to sell and cash lottery tickets?
Play & Cash transactions under $600 can now be cashed at Resorts World Casino New York City between the hours of 8am-10pm daily.
Valid ID must be presented In order to cash NYS Lottery tickets. Non-expired acceptable forms of identification are as follows:
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- State issued non-driver ID
- Driver's license
- Driver Learner's permit
- State/Government ID
- IDNYC municipal ID card
- US/Foreign Passport
- Military ID
- Permanent Resident/Green Card
- Certificate of Citizenship
- Birth Certificate and a form of photo ID with Name
What if I have a transaction over $600?
For transactions over $600, appointments are required. To make an appointment, click here.
Lottery tickets can be purchased at NYS Lottery machines or designated windows of the Lottery Cage.
What if I have old slot tickets?
For slot tickets that are 45 days beyond the issued date, appointments are required. To make an appointment, click here.
HEALTHY AND SAFETY PROTOCOLS
Will there be any changes to the hours of operation?
The gaming floor will be operating open daily from 8am-11pm. The Genting Rewards Club will be open daily from 8am-10pm.
Can guests come to Resorts World New York City if they don't live in New York?
To protect New York's containment of COVID-19, guidelines have been established for out of state travelers. You can read the specifics of these guidelines here. Guests traveling from other states, with the exception of states that are contiguous with New York, will not be permitted to visit Resorts World Casino New York City until they have completed the mandatory guidelines.
Where can I review your safety protocols?
You can read our 21-point safety plan here.
Will the casino adhere to social distancing protocols like the use of personal protective equipment (PPE)?
We require that everyone on property wear a mask. Regulations for your safety and the safety of others will be followed. We encourage you to bring your own mask, but will have them available upon entry for purchase.
What will you do if a guest or employee comes to the property with a high temperature or symptoms of COVID-19?
Upon arrival, our security team will be conducting noninvasive temperature checks using thermal scanners for both guests and employees. Any guest or team members with a temperture above 100.4 degrees will not be permitted entry.
How often will you be cleaning the property?
The RW Clean Team will be regularly deployed to clean and disinfect high-touch areas for both guests and team members throughout the property. Sanitation stations equipped with hand sanitizer and sanitizing wipes are located on the casino floor and throughout the property to encourage frequent hand washing and allow guests to clean common areas before touching.
How will Resorts World Casino New York City communicate new health and safety protocols to onsite guests?
We are following closely the guidelines and recommendations set forth by the Department of Health and the Centers for Disease Control. Our new health and safety protocols will be communicated via signage across the property highlighting the guidelines that have been put into place.
CASINO/GAMING
Is my PIN still the same?
Yes. If you forgot your 4-digit PIN, stop by Genting Rewards to reset it. While there, make sure to update your account if there's been any changes to your contact information.
Did my Comp Points expire?
No. Points only expire after inactivity. During this time that we were on pause, your points have also been placed on pause. Any points that were to expire due to inactivity will not expire for an additional 120 days following re-opening.
Has my card level changed?
Your card status as of April 1, 2020 will be valid through June 30, 2021. Refer to your offer panel to see your current card level.
Where are my offers?
Your Free Play offers are included in this mailer, and are on your account. Any previous Free Play offers communicated prior to closing are no longer available. Your new offers have current valid dates to ensure you have the very best we have to offer.
My card expired and/or I need a replacement card.
As all Gold, Platinum and Black cards expired in April, please come to Genting Rewards with your valid photo ID for a new card.
What is the age requirement to play slot machines or electronic table games?
Guests under 18 years of age are not allowed at Resorts World Casino NYC. This includes the gaming floor, dining outlets, and general property. Consumption of alcoholic beverages is limited to guests 21 and older.
Please bring a valid photo ID in the event you are asked to provide proof of your age.
What forms of ID are accepted?
We accept non-expired:
- State issued non-driver ID
- Driver's license
- IDNYC municipal ID card
- Passport
- Military ID
- Permanent Resident/Green Card
Are there special offers for players?
Genting Rewards is our player's club and membership is free with a valid photo ID. Guests that sign up and use their card during play will earn points to use for food, events and in our retail store. Additional benefits are available based on qualified play. Learn more about these benefits here.
How can I obtain my win/loss statements?
You can request the most current year's win/loss statement here.
All statements will be mailed to the address listed on your Genting Rewards account.
How many games are at Resorts World Casino New York City?
We have over 6,500 slot and table game machines on 3 spacious floors.
What kind of electronic table games do you have?
Our games include Blackjack, Three-Card Poker, Craps, Roulette, Bacarrat and Sic Bo.
Casino Cash Lottery Ticket
What is the best way to receive information about Resorts World Casino New York City?
We send active Genting Rewards members e-newletters with their offers on a monthly basis. Make sure to provide your email address when signing up for your free membership. Email addresses can be updated at any time by visiting the Genting Rewards counter.
Don't have a membership? Follow us on Facebook & Twitter for the latest news.
Why don't I receive promotional offers in the mail anymore?
All promotional offers are based on an individual's gaming activity/history. To receive offers, your Genting Rewards card must be used every time you play. For specific questions on your account, please visit the Genting Rewards counter with your valid photo ID.
Where and how do I redeem promotion offers?
Your offers are available via a voucher which can be printed at any red Genting Rewards kiosks in the Casino. You will need your Genting Rewards card and your PIN# to redeem. Note: Only your primary card can be used to redeem/print your voucher (NOT the card with an asterisk *).
Cards with the asterisk (*) can only be utilized to earn points/track play.
How do I redeem my gaming vouchers after I cash out from a slot or table game machine?
All vouchers may be redeemed at a ticket redemption kiosk or at the casino cashier within 45 days of the date the voucher is printed. After 45 days, the voucher must be redeemed at either the Lottery Claim Center next to the Food Court or at a New York Lottery Office:
The Lottery Claim Center is open daily from 10 am – 6 am. The New York City Lottery Office is located at 15 Beaver St. New York, NY 10004 and hours are Monday - Friday from 9 am - 4:30 pm.
GENERAL INFORMATION
Where can I get information on your bus and public transit options?
There are several options for easy access to the casino. Please visit our Getting Here page to determine your best route.
Are your restaurants open?
Per Governor Cuomo's latest guidelines on indoor dining, our food and beverage options are not currently available. We look forward to bringing them back once we are able to.
What is the admission and parking cost?
There is no admission charge to enter the casino. Free parking is available on our self-parking surface lots. Garage parking is free for all Genting Rewards members.
Are ATMs available?
Yes, ATMs are located throughout the Casino.
What type of currency is accepted?
Our games accept U.S. dollars and gaming vouchers received through the Promotions department or purchased at the casino cage or received when you cash out of a game.
Are free alcoholic beverages served?
Per New York State guidelines, we are not permitted to serve beverages on the casino floor at this time.
Are wheelchairs available?
No, but the casino is wheelchair-user friendly with designated parking spaces, ramps and restrooms.
Can I smoke inside the casino?
In compliance with New York State law, smoking is not permitted inside the gaming facility or any indoor area at Resorts World Casino New York City. Designated smoking areas outside are available with access from both gaming floors.
Casino Cash Out Ticket
What hotels are nearby?
We are located near JFK International Airport with several hotels nearby. Learn more about these hotels here.
What is your policy on ethical and honest conduct?
Click here to learn more about our Anti-Bribery & Anti-Corruption Policy.
Still need assistance? Our call center is happy to answer additional questions at 888-888-8801.
Ticket-in, ticket-out (TITO) is a technology used in more modern slot machines. It was originally developed circa 1992 by MGM Corporation who purchased technology from a Las Vegas firm Five Star Solutions as well as barcode ticket printing technology from Jon Yarbrough before his VGT success. They also worked with Pat Greene an inventor in Boston of Triad Company who held a patent on a Bill Validator which could read bar coded tickets as well as accept cash. MGM created a consortium of game manufacturers and developed a protocol for its custom Universal Interface Board 'UIB' based on a derivative of Bally Gaming's SDS System. They contracted local firm Applied Computer Technology, Inc. to develop the UIB, its firmware, and also facilitate the organization of the consortium. Later IGT acquired the rights to the TITO patents from MGM and began to modify their own protocol called SAS to implement TITO. It is incorrectly maintained that IGT developed TITO and Bally's Easy Pay which came out many years later.[1]
Overview[edit]
Ticket-in, ticket out (TITO) machines are used in casino slot machines to print out a slip of paper with a barcode indicating the amount of money represented. These can in turn be redeemed for cash at an automated kiosk.[2] The machines utilize a barcode scanner built into the bill acceptor, a thermal ticket printer in place of a coin hopper (some rare machines are set up to pay with coins if the payout is less than the payout limit, and to print a ticket in situations where a handpay would normally be required) and a network interface to communicate with a central system that tracks tickets.
Consortium of Manufacturers[edit]
MGM was in the middle of construction of its major hotel in Las Vegas and invited several gaming machine manufacturers to join a consortium for its Cashless Casino experiment. In the group were Bally Gaming, IGT, Sigma Games, Universal and several others. They were all presented with the MGM UIB Protocol documents and were aided in the realization of the protocol on their gaming platforms. The first trial of the system was actually at the Desert Inn property. MGM Had situated several trailers in the parking lot where the manufacturers could bring their gaming devices for test before being installed on the Field Trial at the Desert Inn.
Completion of the IGT Field Trial in Nevada[edit]
On September 29, 2000 IGT announced that its EZ Pay Ticket System successfully completed a field trial at the Fiesta Hotel & Casino in Las Vegas, which resulted in formal written approval from the Nevada Gaming Control Board for installation throughout Nevada
Advantages and disadvantages[edit]
Like any system, TITO has its share of advantages and disadvantages.
Advantages[edit]
- Hopper fills for TITO machines are virtually eliminated.
- Casino patrons no longer have to wait for an attendant to perform a hand pay for large payouts.
- Makes multi-denomination gaming machines possible.
- Streamlines accounting procedures due to reduced cash handling[3]
- Enables ticketed bonusing, coupons and drawings.
Disadvantages[edit]
- May cause some people to disassociate gambling using tickets from gambling using cash, in much the same way 'credits' are indicated on some machines rather than a cash value.
- Tickets can be easier to misplace than a large bucket of coins.
- The lack of the sound of a big coin pay out is a turnoff for some players. Due to this, manufacturers added multimedia sound to the machines to reproduce the sound of coins falling when a prize hits.
References[edit]
- ^'Slot machine maker taking a chance with cashless slots system'. 27 January 2001. Retrieved April 4, 2018.
- ^Saylor, Michael (2012). The Mobile Wave: How Mobile Intelligence Will Change Everything. Perseus Books/Vanguard Press. pp. 104–105. ISBN978-1593157203.
- ^'Ticket-in, Ticket-out Technology'. Retrieved January 22, 2014.